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FTC Resources

Identity Theft Tops List For 13th Consecutive Year in Report of National Consumer Complaints

Identity theft is once more the top complain received by the Federal Trade Commission, which has released its 2012 annual report of complains.  2012 marks the first year in which the FTC received more 2 million complaints overal, and 18% were related to identity theft.  Of those, more than 43% were related to tax- or wage-related fraud. 

The report gives national data, as well as a state-by-state accounting of top complaint categories and a listing of the metropolitan areas that generated the most complaints. This includes the top 50 metropolitan areas for both fraud complaints and identity theft complaints.  Click here to see the report.


Protecting Personal Information - A Guide For Businesses 


Most companies keep sensitive personal information in their files - names, Social Security numbers, credit card or other account data - that identifies customers or employees.

This information often is necessary to fill orders, meet payroll, or perform other necessary business functions.  However, if sensitive data falls into the wrong hands, it can lead to fraud, identity theft or similar harms. Given the cost of a security breach - losing your customers' trust and perhaps even defending yourself against a lawsuit - safeguarding personal information is just plain good business.

                                                                                                -Federal Trade Commission

Identity Theft - It Can Happen To You & Your Employees


B
est Practices for Business: Protecting Personal Information and Fighting Fraud with the Red Flags Rule

April 29, 2009

From the Federal Trade Commission

This workshop provides a comprehensive approach to help businesses prevent identity theft.  Businesses must implement data security practices that deter identity thieves from obtaining personal information to open or access accounts.

To view the FTC Workshop Webcast:
  click here.  




For information from the FTC on how to deter, detect and avoid becoming a victim
of identity theft,
click here.









For computer security tips, tutorials, and quizzes for everyone
on your staff,
click here.